Core service · RMM & patching
Proactive RMM,24/7 monitoring
Alert triage, patch cycles and backup checks run in your RMM — so issues are fixed before your clients notice.
24/7Monitoring
99.9%Uptime target
Your RMMNo new agents
Scope
What's included
- 24/7 alert triage & noise reduction
- Monthly patch cycles & reporting
- Backup job checks & failure follow-up
- Disk, service & performance remediation
- Server & endpoint health reviews
- Automation scripts within your RMM
- Incident notes in your PSA
- Escalation to your on-site team
Delivered 100% under your brand
Your PSA, your RMM, your email domain and signature. Your clients never see Z-Tech.
- NDA + non-solicit
- GDAP least privilege
- Full audit trail
How we deliver
Four steps, every time
STEP 01
Alert
RMM raises an alert in your stack.
STEP 02
Triage
Noise filtered, real issues ticketed.
STEP 03
Remediate
Fixed remotely by runbook.
STEP 04
Document
Logged and reported monthly.
Microsoft 365Entra IDIntuneAutopilotDefenderSentinelGoogle WorkspaceAWSAzureApple MDMFortinetCisco MerakiSophosUbiquitiCIPPMicrosoft 365Entra IDIntuneAutopilotDefenderSentinelGoogle WorkspaceAWSAzureApple MDMFortinetCisco MerakiSophosUbiquitiCIPP
Related
Bundle more services
Next steps
Let's build your invisible team.
Start with a 30-minute scoping call and a free 5-ticket pilot. Month-to-month, no lock-in.
0130-min partner callScope, tools & SLAs
02Free M365 health auditSecure Score baseline
035-ticket pilotSee the quality first